Forum Discussion

Dan____'s avatar
Dan____
Brass Contributor
May 18, 2020
Solved

Possible bug in Bookings with maximum attendee events

It seems if you create a service with multiple attendees and have your staff set to have "Events on Office calendar effect availability"  the first person to book the event will create an ap...
Possible bug
  • Radhika_Khetan_MSFT's avatar
    Radhika_Khetan_MSFT
    May 20, 2020

    Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"

TLCJeff's avatar
TLCJeff
Copper Contributor
Sep 14, 2020
Hi, do you have an estimated date that this bug might have a fix?
It is a real show stopper for us and I cannot get the workaround that Dan seems to have got working with a dummy staff member.

Regards,
Jeff....
Dan____'s avatar
Dan____
Brass Contributor
Sep 14, 2020

TLCJeff 

Hi Jeff,

Are you unable to get the work around working or do you mean it doesn't work for your use case?

  • TLCJeff's avatar
    TLCJeff
    Copper Contributor
    Sep 16, 2020

    Dan____ 

    Hi Dan,
     
    The box with the Maximum Attendees is greyed out and is set to 1.
    I want to set it to 50 but it won't let me alter the number do I cannot get past first base.
    See attached screen shot.
     
    Any ideas?
     
    • Dan____'s avatar
      Dan____
      Brass Contributor
      Sep 16, 2020

      TLCJeff 

      Hi Jeff,

       

      Odd I see that to with some of my bookings orgs. I was able to fix one by adding in an extra person and then removing them and it went back to normal however when I discarded the changes and tried to replicate I wasn't able to.

       

      I have noticed every time I create a new service it is working correctly, is this the same for you or is it any service new or existing?

       

      Edit: looks like this might be a known issue, see here for issue and possible solution

      • TLCJeff's avatar
        TLCJeff
        Copper Contributor
        Sep 20, 2020

        Dan____ 

        Thanks for the info. I followed the known issue link you posted and found how to use 'Inspect Element' edit the code and then to delete the 'disabled' option.

        I was then able to scroll the attendee's wheel and set the number to what I needed.

        It is a workaround, for now, I hope MS follows up with a proper fix soon.

        Thanks very much for your detective work.

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