Forum Discussion

Brass Contributor

May 18, 2020

Solved

Possible bug in Bookings with maximum attendee events

It seems if you create a service with multiple attendees and have your staff set to have "Events on Office calendar effect availability" the first person to book the event will create an ap...

Possible bug

Radhika_Khetan_MSFT
May 20, 2020
Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"

Radhika_Khetan_MSFT

Microsoft

May 20, 2020

Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"

TLCJeff

Copper Contributor

Sep 14, 2020

Hi, do you have an estimated date that this bug might have a fix?
It is a real show stopper for us and I cannot get the workaround that Dan seems to have got working with a dummy staff member.

Regards,
Jeff....

Dan____
Brass Contributor
Sep 14, 2020
TLCJeff
Hi Jeff,
Are you unable to get the work around working or do you mean it doesn't work for your use case?
- TLCJeff
  Copper Contributor
  Sep 16, 2020
  Dan____
  Hi Dan,
  
  The box with the Maximum Attendees is greyed out and is set to 1.
  I want to set it to 50 but it won't let me alter the number do I cannot get past first base.
  See attached screen shot.
  
  Any ideas?
  - Dan____
    Brass Contributor
    Sep 16, 2020
    TLCJeff
    Hi Jeff,
    
    Odd I see that to with some of my bookings orgs. I was able to fix one by adding in an extra person and then removing them and it went back to normal however when I discarded the changes and tried to replicate I wasn't able to.
    
    I have noticed every time I create a new service it is working correctly, is this the same for you or is it any service new or existing?
    
    Edit: looks like this might be a known issue, see here for issue and possible solution