Multiple staff in different time zones using assign all - Not reflecting time zone office hours
Hi,
I am just starting out testing Booking as a means to allow customers to select a meeting time with us.
I am in a global team with staff from multiple time zones and we work with customers also in varied time zones.
I have configured services that contain 3 staff that are in different time zones and in availability I have configured to us 'Assign all of your staff for an appointment'.
The staff selected do show their time zones configured in Outlook settings correctly.
What I see is that the booking link shows availability for all of us based on the overarching Booking Page time zone which is UTC. It looks like the Canadian staff in ET are therefore showing as available at 3am onawards as they have no meetings booked - regardless that there working hours have not yet started.
Is there a setting I need to change to resolve this. The only work around I can think of is to set a meeting as busy between 6pm and 8am every day for each person in each time zone. But that is messy and should be not necessary in my opinion.
Thanks
Andy