Forum Discussion
Multiple staff in different time zones using assign all - Not reflecting time zone office hours
Hi AndyThorpe,
From what I understand your staff's respective availability times are not reflecting properly in Bookings. If this is the case I think what you'll want to do is go into your Staff settings instead of Services, and then edit each of the Staff profiles to match their availability. From what I understand about Bookings there is no way to select their time zone and availability automatically, so you will have to set their times manually there.
There is also an Availability Options setting in Services where you can set the General Availability. Setting this to "Bookable when Staff are free" and having "Events on Office calendar affect availability" on in a Staff's profile may also resolve this issue.
If your issue is actually regarding the times displayed on the Booking Page not showing up as the respective time zones for each configured Staff member do note that a Booking page will only be able to show reservation slots in one time zone. I believe this might default to show the applicant's time zone but if not I think it will show time slots in whatever time zone is set in the "Region and time zone settings" in the Booking page overview.
Hope this helps.
haoduong Thanks for the response.
When I look at my booking page it allows a customer to book the Canadian outside of their working hours.
I thought of manually setting the working hours for each person to adjust it to the overall time zone but I was hoping there was some logic within the app that could do this so I do not have to keep track of time zone changes across the globe for my team as these change on different dates and I know I will forget at some point.
Cheers.
- Ah also just found out I cannot now set a the time for a staff member in LA as they would span over a day IE from UTC they are +8 so his hours are 1600 - 0100 and bookings doesn't allow you to set this
Our Core Team is across the globe and, as I understand it, we really can't use the team booking site as team sessions are not rendered correctly in each core team members outlook calendar. Am I correct?
