Forum Discussion
Major Issues with New Version of Bookings
We're seeing that the booking page skips the booking options altogether and takes customers straight to the booking times. If they *know* to look above the booking times to select a meeting time, they do, but those situations are fewer and farther between than is desirable, so we end up with many customers booking the incorrect meeting type.
My bookings page: https://outlook.office.com/bookwithme/user/email address removed for privacy reasons?anonymous&ep=pcard
cshive I am now fully convinced that Bookings is gaslighting us. As well as enduring many of the issues mentioned above for some time, Bookings is now sending confirmation emails AND cancellation emails to people who book appointments, even though neither end has cancelled. It makes us as users look really stupid to other staff and customers and creates a ton more work. We can't trust the system any more as it is, and I'm really sad about this as it had great potential.