Forum Discussion
TransitionTeam
Feb 21, 2023Copper Contributor
Major Issues with New Version of Bookings
Our Bookings page got updated to the new version last week and we are having issues. We have an appointment type that is 10 minutes in duration. When we booked them on the old interface, it woul...
davisjr
Microsoft
Jun 23, 2023TransitionTeam we have had improvements rolled out to handle issues 1 and 4. Please take a look and let me know.
bdrefuge can you please confirm the browser on which this is happening. Does this work in other browsers?
Christian1971 note that these settings can be overridden at the service level as well and they take precedence over the default scheduling policy. Can you please confirm if changing the service level settings fixes it? Also note that any change to the service will apply only to future bookings created.
Roz_Donaldson are you seeing reminders missing from the booking or from the service? Note that any changes to a service will apply only to future bookings. For past bookings, you need to edit the appointment itself from the calendar to add/remove reminders.
MikkG can you please provide some more details? Are these links generated from Bookings or Bookings with Me? A few examples and screenshots would help.
bdrefuge can you please confirm the browser on which this is happening. Does this work in other browsers?
Christian1971 note that these settings can be overridden at the service level as well and they take precedence over the default scheduling policy. Can you please confirm if changing the service level settings fixes it? Also note that any change to the service will apply only to future bookings created.
Roz_Donaldson are you seeing reminders missing from the booking or from the service? Note that any changes to a service will apply only to future bookings. For past bookings, you need to edit the appointment itself from the calendar to add/remove reminders.
MikkG can you please provide some more details? Are these links generated from Bookings or Bookings with Me? A few examples and screenshots would help.
Roz_Donaldson
Jun 23, 2023Copper Contributor
Reminder messages were deleted from the service notifications settings. Clients would create a notification related to their service, save it, then return to the service to find their notification missing from the service.