Forum Discussion
Major Issues with New Version of Bookings
Microsoftbdrefuge can you please confirm the browser on which this is happening. Does this work in other browsers?
Christian1971 note that these settings can be overridden at the service level as well and they take precedence over the default scheduling policy. Can you please confirm if changing the service level settings fixes it? Also note that any change to the service will apply only to future bookings created.
Roz_Donaldson are you seeing reminders missing from the booking or from the service? Note that any changes to a service will apply only to future bookings. For past bookings, you need to edit the appointment itself from the calendar to add/remove reminders.
MikkG can you please provide some more details? Are these links generated from Bookings or Bookings with Me? A few examples and screenshots would help.
davisjr Hey - appreciate the follow-up. AutoFill for our Bookings pages is only not working on Edge. I just retested Chrome, Firefox, and Safari, and the AutoFill prompt came up fine for all of them in the Name, Email, and Phone fields. Edge does not prompt at all in any field. This is tough for us because we deal with health-related info and would like our providers to be logged into their browsers under their business credentials in case we would ever need to enforce a log out of all sessions or a lock out or something.
We opened a couple of cases about this - first with the MS Bookings team who had me open a personal case with the Edge people and no success with either group. After 60 days the Bookings people suggested I close the case and keep checking in with them every 30-60 days. Here's the Edge team's conclusions, which I forwarded to the Bookings folks if it's helpful to you to look at too. You sound like you know what you're doing.
Thanks again for the follow-up. Hope you can figure it out.
~~~Here is the recap of the issue today:
- It was explained that the Libraries and Frameworks used in the web application would need to be reviewed.
- Most especially the form validation libraries and frameworks. This is what enables autofill on a webpage.
- The following programming environments would also need to be checked as these are our supported platforms:
- Win32 C/C++
- .NET Framework 4.5 or later
- .NET Core 3.1 or later
- .NET 5
- .NET 6
- https://learn.microsoft.com/en-us/windows/apps/winui/winui2/
- https://learn.microsoft.com/en-us/windows/apps/winui/winui3/
- Reminder messages were deleted from the service notifications settings. Clients would create a notification related to their service, save it, then return to the service to find their notification missing from the service.
davisjr To reiterate: The "Invalid Link" message appears for all my links, all created calendars and the link embedded in my email signature. No matter who clicks on them, recipients as well as myself. So now, I have to spend the rest of the day trying to get a hold of these customers and explain. This is not very efficient and hurting my KPI numbers.
