Forum Discussion
Integration of personal calendar with bookings calendar
A fundamental requirement to make the app usable is to integrate the user's own 365 calendar with the bookings calendar.
Firstly I see this link suggesting that time can be blocked out when the personal calendar is full:
Unfortunately, the tick-box option referred to here isn't present on my roll-out. Why is this?
Secondly, I'd like to be able to see the booking in the user's own diary - or, at least, to be able to see the Bookings calendar as a calendar set in outlook so I can overlay the two. Is there an option to do this?
You might have a setting preventing the Bookings calendar to show up automatically.
Try this:
1. Go to the Calendar tab in Outlook for Windows
2. On the left nav go to "Other calendars"
3. Right click on Other calendars
4. Hover over "Add calendars"
5. Click on "From Adress Book"
This will open the Global Address List (GAL). Depending on the size of your org, you will be able to immediately see your Boookings calendar or you might have to search for it through the search box. Once you find it, just double-click on it, and then click on "OK".
Following those steps should bring up your Bookings calendar.
Hope this helps!
Gabriel.
Me too me too. The option to integrate a personal calendar is no where to be found. I have wasted at least 2 hours of time trying to set up something that despite the instructions does not exist. I thought upgrading to Office 365 Premium was going to allow me to consolidate a bunch of functions and make my life easier. So far it has only lead to frustration as nothing seems to work they way it was promised.
- Gabriel_Valdez
Microsoft
Hi Wray,
I am sorry you are having issues with Business Premium. Are there any specific apps/services with which you are having issues?
The Office 365 UserVoice forum https://office365.uservoice.com/ is a great way to let us know how we can help.
Thanks!
Gabriel.
The booking app is essentially useless to me unless it will integrate with my regular calendar. I read on one of your pages that there was an option to connect a staff personal calendar to the booking app, but that option is not available when I edit my staff in the booking app.
Maybe I am not understanding what you intended this app to do, but it seems like basic functionality that you would not double book appointments based on items that were already on my calendar outside of the booking calendar.
So do any Microsoft people call by these boards to actually help, or is it just a place for a group hug?
- Gabriel_Valdez
Hi Jonathan,
Yes, Microsoft people are around. :)
I am sorry you are not able to see the Office 365 Calendar integration feature yet, we just started rolling it out and it takes some time for the code to reach every customer. Depending where you are located, it should show in the coming weeks.
Regarding the option to see a Bookings calendar in your user's calendar or overlay them together. You should be able to do this from the Calendar tile in Outlook on the web.
Hope this helps!
Gabriel.
Thanks Gabriel
Unfortunately the bookings calendar doesn't show up in the calendar tile.
I just tried setting it up and the "Events on personal calendar affect availability" setting makes no difference. If I manually add an appointment to the personal calendar of the user, clients can still book conflicting appointments through public Bookings page. Just wasted 2 hours on the phone with tech support only for the tech to tell me at the end that the appointment made by the client is merely a request that could be declined if there is a conflict. I had to show him the page that describes the intended behavior. I guess after 2 hours of "troubleshooting", he forgot what he was attempting to fix in the first place. Extremely aggravating experience when I understand the product better than tech support personal even though I've had maybe 60 mins on it while testing the functionality.
- Neel Joshi (TEAMS)
Hi Evan, I'll follow up with you offline about this.
Thanks,
Neel Joshi
Microsoft Bookings Team
Hi Neel,
I'm having the same trouble as Evan, where the 'Events on Office 365 Calendar Affect Availability' checkbox does not seem to make a difference and customers are still able to book conflicting appointments.
Was a solution ever reached that prevents conflicting appointments from being booked?Thanks,
Nik
- I am having the same issue.
Chandresh JainThe integration of Microsoft Bookings with your Office 365 personal calendars should be live now and ready to use in both the web and the app. Please give it a try and let us know of any feedback.
