Integration of personal calendar with bookings calendar

Hi Kyle,

Sorry for the late reply here.  As long as the Booking mailbox and your personal mailbox are both hosted in the cloud (Office 365) in the same tenant, personal calendar integration should work as advertised.

You can  sign up for a free trial of business premium at https://products.office.com/en-us/business/office-365-business-premium    to try your setup and see if it helps.  

Please feel free to let me know if you have further questions.

-Thanks,

Chandresh

Hi, Chandresh --

I want to make sure I understand the issue of Exchange-hosted email.   We had a locally hosted email but migrated it to O365 last year.   Our domain is still controlled off our local server which syncs with O365 through Azure.  But our email is now hosted at O365.   But permissions on email and calendar accounts are tricky because they seem to be controlled by a combination of options in O365 and options on our domain controller.  

In this setup, should the Bookings app work with full functionality, including the integration of personal calendars and the Bookings calendar?   If the Bookings events do not show up on my personal calendar without conflicts (and without manual input), it will not be useful to me.   I am considering upgrading to O365 Business Premium primarily to get the Bookings app, but I want to make sure it is going to work.  I installed the Candidly app, but it did not integrate fully.   It would read my O365 calendar and avoid conflicts with events already on the calendar, but it would not add the Candidly events to my calendar.  I gave up on it and started looking at Bookings.

Thanks

Kyle

Hi Louise,

Unfortunately  - currently, we have personal calendar integration support only for O365 accounts.  We will consider adding support for external emails too.

-Thanks,

Chandresh

Hi Louise,

Did you search for the name of the "business" that you added in the GAL?

-Thanks,

No unfortunately it is is not there.

My company provides the premium service and we currently use another scheduling software.  I saw this new app today and was hoping it could replace the other software.

Maybe I missed something and I dont have it set up correctly?

I set up the "business"   

It is published

I even ran a test and it worked.

I am missing something I just don't know what.

I will keep trying.

I did attach an image of what I am showing as the GAL

Thank you.

Louise

Hi Louise,

I am sorry if the instructions above were not clear enough.

Once you open the GAL, you should search for the name of the Bookings calendar you created. I.e. "My business calendar".

I am attaching an image that could help.

Let me know if this helps.

Thanks!

Hi Ruben,

The only way for someone to see your Bookings calendar is if they are added as an Admin to your calendar. You can avoid them being booked by not assigning them to any service and making sure you have added at least one staff member (other than that Admin) as a service provider.

If the other managers are added as Admins, they will get email notifications every time a new booking is created for other staff members.

Hope this helps or let me know if you have other questions.

Thanks!

Gabriel.

Hello Gabiel.

Is it possible to share the booking calendar inside the organization wihtout to include them in the staff of the booking?.

I would like to share my calendar with some other managers but i want to avoid to add them in the staff to avoid a huge list when you set the appoiments and also to avoid customer to set an appoiment with them.

Thank you in advance.

Best regards.
Thanks.

It did indeed, many thanks!