Forum Discussion
Stuart_Gill
Feb 29, 2024Copper Contributor
Individuals in group bookings
Hello,
I have a number of issues with Bookings, but the one below is currently at the forefront for me.
Why isn't an individual customer automatically removed from a group booking when they cancel? Even more baffling is the lack of any notification about their cancellation.
Is this a bug, or do I need to make a request to my admin to change a setting for this functionality?
Thanks.
1 Reply
- Babu_Alagarsamy
Microsoft
Is this when the user cancel an appointment from "Manage booking" link? Both staff and the customer are not getting notifications? Do you see any error when you cancel the appointment?