I cannot create new clients anymore

Question

In bookings,&nbsp;I cannot create new clients anymore. I'm administrator.I try to create a new calendar (administrator) but same problem.&nbsp;&nbsp;Can you help me?&nbsp;&nbsp;Marie-Noël Damas&nbsp;&nbsp;&nbsp;

babu_alagarsamy · Answer

Can you please share what error you are getting when you create a Bookings calendar?Hope you have a valid Bookings license assigned.

marie2420 · Answer

Babu_Alagarsamy&nbsp;I have no problem to create a calendar. I use it for month but since 3 or 4 weeks, I cannot create new clients or modifie them to send&nbsp; the emails appointments. I'm administrator. I tried also to create a new calendar. It works but there's the same problem to create new clients.&nbsp;&nbsp;&nbsp;I want to reach someone on Microsoft but It's impossible...&nbsp;Can you help me?&nbsp;&nbsp;Thank you.&nbsp;&nbsp;Marie-Noël&nbsp;

babu_alagarsamy · Answer

Sorry, can you please help me understand what is "client"? I thought you were referring to creation of Bookings calendar but you confirmed above that creation of calendar is working fine.

marie2420 · Answer

Babu_Alagarsamy&nbsp; I'm therapist and à client is à person who takes an appointements with me.&nbsp;&nbsp;Thank you for answer&nbsp;Marie-Noël&nbsp;

babu_alagarsamy · Answer

Ok, are you creating appointments from Bookings admin calendar or from self-schedule pages?And you are not able to create appointments using new clients but it works for existing clients?

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I cannot create new clients anymore

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