Forum Discussion
Marie-Noel1958
Feb 12, 2024Copper Contributor
I cannot create new clients anymore
In bookings, I cannot create new clients anymore. I'm administrator. I try to create a new calendar (administrator) but same problem. Can you help me? Marie-Noël Damas
Babu_Alagarsamy
Microsoft
Feb 22, 2024Can you please share what error you are getting when you create a Bookings calendar?
Hope you have a valid Bookings license assigned.
Hope you have a valid Bookings license assigned.
MARIE2420
Feb 22, 2024Copper Contributor
Babu_Alagarsamy I have no problem to create a calendar. I use it for month but since 3 or 4 weeks, I cannot create new clients or modifie them to send the emails appointments. I'm administrator. I tried also to create a new calendar. It works but there's the same problem to create new clients.
I want to reach someone on Microsoft but It's impossible...
Can you help me?
Thank you.
Marie-Noël
- Babu_AlagarsamyFeb 27, 2024
Microsoft
Sorry, can you please help me understand what is "client"? I thought you were referring to creation of Bookings calendar but you confirmed above that creation of calendar is working fine.- MARIE2420Feb 27, 2024Copper Contributor
Babu_Alagarsamy I'm therapist and à client is à person who takes an appointements with me.
Thank you for answer
Marie-Noël
- Babu_AlagarsamyFeb 27, 2024
Microsoft
Ok, are you creating appointments from Bookings admin calendar or from self-schedule pages?
And you are not able to create appointments using new clients but it works for existing clients?