Forum Discussion
How can I make it so that a customer (within our organisation) is only able to make one booking in m
We are setting up a booking system for our clients and need to restrict each client to only be able to make one booking per client.
Is there a way for the Microsoft Bookings platform to identify a user has booked a slot already and therefore stopping them from being able to make multiple booking slots?
We have already enabled the "available to people in your organisation" option but cannot see a way to restrict the number of bookings each person can make.
If you could help resolve this, it would be greatly appreciated.
Kind regards
Jo
5 Replies
PratkMicrosoft
Thanks for reaching out. Unfortunately, it is not possible to restrict a client to make just one appointment. We will plan for this feature moving forward.- Thank you for the clarification. I appreciate knowing that this feature is being considered for future updates. Restricting users to one appointment per day would be incredibly helpful for managing bookings more efficiently.
I look forward to seeing these improvements in the future. - I'm also keen on having this implemented. We use bookings for parent/teacher meetings and need to limit it to one booking per parent.
Since an email address is needed to make a booking - can't we just limit it to one booking per email address (i.e. throw an error or show a "you already have a booking" type message when they hit the "Book" button on the booking page)?
