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michaeldiana's avatar
michaeldiana
Copper Contributor
Mar 25, 2023

External Users won’t receive confirmation emails

Hi there,    We’re looking at setting up Bookings as a way to passively generate leads from our site where they can automatically schedule a meeting with our Sales team if they know what they’re lo...
Bookings
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office 365
outlook
Sreereji's avatar
Sreereji
Icon for Microsoft rankMicrosoft
Mar 31, 2023

Hi michaeldiana, This is mostly likely an issue with the mail delivery failure. Bookings does not require any settings for adding external attendees to send/receive confirmation emails. Suggest you open a support ticket for mail non-delivery.

  • michaeldiana's avatar
    michaeldiana
    Copper Contributor
    Mar 31, 2023

    Thanks, Sreereji! Our IT was able to solve the problem earlier this week so it's all looking good so far.

     

    Thanks again!

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