Forum Discussion
ChrisCosgrove
Jan 09, 2024Copper Contributor
External users getting UserHasNoMailboxAndNoLicenseAssignedError when trying access a booking page
I have user that has a booking page and some external users get the error code page that is attached. The issue only happens with some external users so it makes it harder for me to troubleshoot. The...
Christian Metz
Feb 29, 2024Copper Contributor
The problem here is in the external account setup. This happens when the user that tries to access your bookings page has an M365 account, but exchange is not enable or licensed for that user. (maybe because they use on premise Exchange or any other provider)
You have to ask your visitor to open an browser in an inprivate mode, so that he/she is not authenticated automatically.
You have to ask your visitor to open an browser in an inprivate mode, so that he/she is not authenticated automatically.