Forum Discussion
Customer with personal Microsoft account gets: "you don't have access to this booking calendar"
Hey,
I created a private link to book a meeting with me. This link works fine in an incognito browser as Guest and also with a MS 365 school/business account.
However, if someone logs in with a personal Microsoft Account (live.com account), the user gets the error: "You do not have access to Bookings with me".
This is a big issue as many users are logged in with their personal microsoft account and therefore, they only see this error page.
Any ideas how to fix it?
13 Replies
- We are having the same issue. Any fix for this? I have tried generating the booking link several different ways and they all lead to that error if you use a personal MS account or a MS account that is outside of your org.
- also same problem: you see it changing the url from outlook.office.com to outlook.live.com. When you open it again in an incognito window and paste the original link it will hold the outlook.office.com url and then it works and you can select 'sign in anonymous'.
- You can also add "&isanonymous=true" to the end of the link and it will work. But I would like it to work right away.
- update: it seems that this issue is fixed now
- The solution is to copy the link to an incognito tab and sign in as guest. Why does it feel like 365 Personal (when it comes to Teams and Outlook) is designed to force an upgrade to Work?
arecrx It seems that it not solved globaly. I still have this problem
- I found the cause for my, at least, problem.
It was caused because i got the URL from bookings page by "Add to email signature".
That produced an email like
https://outlook.office.com/bookwithme/user/email address removed for privacy reasons?anonymous&ep=signature
That doesn't work. while the following works
https://outlook.office.com/bookwithme/user/email address removed for privacy reasons?anonymous&isanonymous=true
