Forum Discussion
Lenae_Moore
Jul 25, 2023Copper Contributor
Confirmation Email
I modified the confirmation email for our service but the old version I deleted is still being sent out.
When I go into the editing tool for the service, I see the new text. When I send out a sample appointment confirmation, the text I deleted appears instead. I'm so confused - any ideas?
2 Replies
- Babu_Alagarsamy
Microsoft
Lenae_Moore Can you please share screenshots of the issue to help us understand the issue and unblock you asap?
Thanks,
Babu
- Lenae_MooreCopper Contributor
This is what I want to see -
and this is what we see on the notification email -
Since I've deleted the original text that is still showing in the email, I have no idea where it's coming from or how to fix it! Any help is appreciated.