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Lenae_Moore's avatar
Lenae_Moore
Copper Contributor
Jul 25, 2023

Confirmation Email

I modified the confirmation email for our service but the old version I deleted is still being sent out.

When I go into the editing tool for the service, I see the new text. When I send out a sample appointment confirmation, the text I deleted appears instead. I'm so confused - any ideas?

2 Replies

    • Lenae_Moore's avatar
      Lenae_Moore
      Copper Contributor

      Babu_Alagarsamy 

      This is what I want to see - 

      and this is what we see on the notification email - 

      Since I've deleted the original text that is still showing in the email, I have no idea where it's coming from or how to fix it! Any help is appreciated.

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