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Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the appointment if opened but not in the appointment title.
Major productivity issue - having to go into every single appointment to see who is next on your appointment list, rather than just a quick glance.
Anyone have a fix?
- Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
74 Replies
- We are experiencing the same problem. A work round is to edit the booking on the backend page of the bookings and save it without making any real changes. The synchronization then updates the subject field in your Outlook calendar. We have had this phenomenon in all our bookings establishments since a few days. I think it's a bug. Where can we report this? Is very uncomfortable!
- I'm seeing a lot of quirks in the last week or so. For multi-customer events, it's now putting the latest customer's information in the body of the calendar event.
- Same problem with us Just started happening today.
In previous testing, if you choose "maximum number of attendees" as more than 1, it wouldn't put the client's name. If you limited it to 1, it worked. Now it doesn't work regardless of the number. And this number can't be changed. I'm also having this issue. It started about 2 weeks ago. I'm currently looking for a resolution as well.
- My team is also experiencing this issue with our Bookings appointments. We have recently gone through and added customer names to every appointment, but this is not something we want to continue to do over the next couple of days or weeks. We are open to any fixes people find while we wait for Microsoft to address the issue.
