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l_christensen1085's avatar
l_christensen1085
Copper Contributor
Apr 23, 2020
Solved

Changing Maximum Number of Attendees back to 1

I changed the maximum number of attendees from 1 to 5. It won't let me now change it back to 1. The lowest it will go is 2. I have tried "Inspect Element" to change the min number from 2 to 1. This ...
Bookings
office 365
  • O___O's avatar
    O___O
    May 25, 2020

    Last week I couldn't set it to lower then 2.
    This week I can't even change it.

     

    Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...

Radhika_Khetan_MSFT's avatar
Radhika_Khetan_MSFT
Former Employee
May 26, 2020

O___O  l_christensen1085 Thanks for reaching out to us. Any service with maximum attendee as 1 is a single customer service and any service with maximum attendee as 2 or more is a multi customer service. As by design, we cannot convert single customer to multi customer or vice versa. Hence we cannot edit and save a number less than 2. You can create a new service for such scenario. Thanks for your interest in Bookings.

wilhil's avatar
wilhil
Brass Contributor
Dec 07, 2020

This is a stupid limitation that should be invisible to end users.

 

If there are two separate event types in your backend, why don't you automatically create a new single invitee event, clone all the information from multi booking to standard, then delete the original rather than just create more work for the end user?

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