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Can end user choose if meeting online or in person?
Hi,
Is it possible for the end user/customer to decide the meeting delivery method. I work in Education and we are working to set up our first booking calendar. Our students can have their appointment face-to-face, online via teams or by phone call. I'm currently setting these up as 3 separate services, with the add online meeting toggle set to on for the online meeting option.
It would be great If we could set this up as a single service where the student could choose the delivery method when making their booking.
- Thanks for the feedback. Currently its only possible through 3 different services. We will consider this as a future enhancement.
Yes, PLEASE. We have been using Bookings for about three months. It has made things a lot easier but, we already have 12 different services so to set up additional services for each type of meeting would be cumbersome for both us and our students. I got around this by asking a custom question regarding what mode the student would like the meeting in. This has caused a lot of confusion because in order to do this we have to turn on the online meeting feature so every meeting gets a teams meeting assigned and it is sometimes confusing for the students and advisors. Please add a feature where the end user can choose! Imtiyaz_T
I concur that this would seem to be an essential feature. I too work in education (university level) and we have students that for some would like to meet in person and others to meet on Zoom.
You can do this in Calendly. It's been over a year since the initial post about this. I wish that MS didn't move at such a glacial pace.
Yes this is what I would call an essential feature. Please can we have it asap.
- You could manage this with only 2 services. Add a custom radio question, tagged as required, to the service, "Do you prefer an in-person meeting or a phone call"? if the hours for all options are the same, you can set this all up with one service.
Imtiyaz_T just want to add my vote to this feature - working in HR in education, most meetings can be online, however also would need to collect original RTW on occasion - but also some staff just don't like meeting online - would be great to offer a choice.
- This would be a very nice feature. Our current office set up has a customized question "How would you like to meet?" with multiple options (in-person, Teams Meeting and phone call) then set the question to required. You could also set up a service for each option (in-person meeting, phone meeting or teams meeting).
- This is how we currently do it - but staff then have to go into each meeting in their calendar to figure out how the meeting is going to happen. It would be great for the selected choice to be featured more prominently - in the email notification and in the subject of the calendar event.
- This is a feature that would be very helpful for my organization (a library where we have patrons book appointments with librarians using MS Bookings).
The way we have it organized is we have one Bookings calendar for the entire the library, with each librarian having their own 'service'. Patrons get a link to the booking page for each librarian's service, and we have it set so that all meetings are virtual.
It would be great to allow patrons to have the ability to specify if the meeting will be virtual or in-person at the service level. 
PratkMicrosoft
Thanks for the feedback. Currently its only possible through 3 different services. We will consider this as a future enhancement.
