Forum Discussion

Michael South's avatar
Michael South
Copper Contributor
Jun 27, 2018

Business Apps (Free) with Bookings not working

My business is a new O365 E3 customer and we were looking at Bookings.  I created the first bookings calendar through the iPhone app, which worked even though we didn't "purchase" the Business Apps (...
Bookings
office 365
Mark Berezan's avatar
Mark Berezan
Copper Contributor
Sep 14, 2018

We have the same issue. Have it enabled and assigned to end users but doesn't work.

Gabriel_Valdez's avatar
Gabriel_Valdez
Former Employee
Sep 17, 2018

Hi Michael - Sorry you are having issues, let's see if I can help you.

 

1. Is Bookings enabled for your org? Admin center/Services & add-ins/Bookings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. the Business Apps (free) add-on shows up as "Purchased" in Home/Billing/Purchase services

 

 

3. The Business Apps (free) add-on shows up in the "Product linceses" for the user that is trying to use Bookings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

One more thing to keep in mind. Although user 1 can create a Bookings calendar, that doesn't mean user 2 can access it, so the first time each user goes into Bookings they will be asked to "Start" a new Bookings calendar.

 

Hope this helps but please, let me know if doesn't.

Thanks!

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