Forum Discussion

Copper Contributor

Jun 27, 2018

Business Apps (Free) with Bookings not working

My business is a new O365 E3 customer and we were looking at Bookings. I created the first bookings calendar through the iPhone app, which worked even though we didn't "purchase" the Business Apps (...

Bookings

office 365

Mark Berezan

Copper Contributor

Sep 14, 2018

We have the same issue. Have it enabled and assigned to end users but doesn't work.

Mark Berezan
Copper Contributor
Sep 17, 2018
It took awhile for the licensing to kick in (I am guessing) as the app finally started to work about an hour later. We just started evaluating it so no feedback to report as of yet.
Gabriel_Valdez
Former Employee
Sep 17, 2018
Hi Michael - Sorry you are having issues, let's see if I can help you.

1. Is Bookings enabled for your org? Admin center/Services & add-ins/Bookings

2. the Business Apps (free) add-on shows up as "Purchased" in Home/Billing/Purchase services

3. The Business Apps (free) add-on shows up in the "Product linceses" for the user that is trying to use Bookings

One more thing to keep in mind. Although user 1 can create a Bookings calendar, that doesn't mean user 2 can access it, so the first time each user goes into Bookings they will be asked to "Start" a new Bookings calendar.

Hope this helps but please, let me know if doesn't.

Thanks!