Forum Discussion
BUG?: Self-Service Reschedule for staff-created bookings does not work
Hey everybody, If you have toogled "Let customers manage their appointment when it was booked by you or your staff on their behalf" on, the customer will get an E-Mail with the "Reschedule" Button i...
davisjr
Microsoft
MicrosoftAndreas Schlüter, can you please check your lead time settings under the service? If we are already past the min lead time for the service, reschedule/cancel will not be allowed. Otherwise, customers should see both of these options irrespective of how the booking was initiated.