Bookings stopped sending calendar invites, only sends .ics now.

Question

Users have always booked and received calendar invites with it automatically showing up on their calendars. Now they are not. Please help

idhirst365 · Answer

Same here, users don't find this a help.&nbsp;

idhirst365 · Answer

Thanks for replying. Both those options are ticked and we do receive a .ics file attached to an email, which is the meeting invite. Previously though it would put an appointment straight into our calendars without needing the ics file attachment. It is an internal booking system so not available for external access.&nbsp;&nbsp;Same issue here:&nbsp;Bookings is not sending the meeting/ calendar invite- it is toggled on" - Microsoft Community Hub

jules100 · Answer

Babu_Alagarsamy&nbsp;Still having issues, but I found out a bit more. Looks like things are behaving contrary to the default scheduling policy for some reason, see below, hope this helps...- For a service inside the booking page where the toggle 'default scheduling policy' is turned on, and the meeting invite notification checkbox is checked inside the default scheduling policy window, the result is that the meeting invite notification checkbox when creating a booking is unchecked.&nbsp;&nbsp;- For a service inside the booking page where the toggle 'default scheduling policy' is turned on, and the meeting invite notification checkbox is unchecked inside the default scheduling policy window, the result is that the meeting invite notification checkbox when creating a booking is checked.&nbsp;&nbsp;- For a service inside the booking page where the toggle 'default scheduling policy' is turned off,&nbsp;the result is that the meeting invite checkbox when creating a booking is checked.&nbsp;&nbsp;

jules100 · Answer

I ended up deleting existing services &amp; then created new services with the toggle for "default scheduling policy" turned off as a work around, things are fine for now. Just a pain since if I want to make a change to the scheduling policy, need to do it in all 5 spots.

babu_alagarsamy · Answer

Did you check if any of the below options were disabled by any chance?
1.&nbsp;https://outlook.office.com/bookings/bookingpage&nbsp;-&gt; under email notifications

2.&nbsp;https://outlook.office.com/bookings/services&nbsp;-&gt; edit service -&gt; notifications -&gt;&nbsp;

&nbsp;
If its configured correctly but still no calendar invites are sent, can you please DM me your Bookings page URL?

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Bookings stopped sending calendar invites, only sends .ics now.

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