Forum Discussion
Bookings stopped sending calendar invites, only sends .ics now.
bhopkinsmside I am experiencing the same issue. All I get are .ics files in inbox, no meeting request being sent directly to calendars, so not seeing whether booking have been accepted and any subsequent changes to meeting times are not being updated automatically in customer calendars.
- jules100Jan 08, 2024Copper Contributor
Babu_Alagarsamy Still having issues, but I found out a bit more. Looks like things are behaving contrary to the default scheduling policy for some reason, see below, hope this helps...
- For a service inside the booking page where the toggle 'default scheduling policy' is turned on, and the meeting invite notification checkbox is checked inside the default scheduling policy window, the result is that the meeting invite notification checkbox when creating a booking is unchecked.
- For a service inside the booking page where the toggle 'default scheduling policy' is turned on, and the meeting invite notification checkbox is unchecked inside the default scheduling policy window, the result is that the meeting invite notification checkbox when creating a booking is checked.
- For a service inside the booking page where the toggle 'default scheduling policy' is turned off, the result is that the meeting invite checkbox when creating a booking is checked.
- idhirst365Jan 08, 2024Copper Contributor
Babu_Alagarsamy It has gone back to the old behaviour, invites are now showing in the calendar. Any idea what the issue is / was? Thanks, Ian