Forum Discussion
Bookings personal page shows incorrect times, not my "regular working hours" from settings
I'm trying to have my personal bookings page only show availabilities to book a meeting within my "regular working hours" as I have set in the settings:
For each meeting type, I have explicitly set the availability to correspond to the previously set "regular working hours":
However, the options to book on my personal page show availability for times that are not part of the set hours:
Why are my available booking slots not corresponding to my set hours?
15 Replies
- IanBCopper Contributor
I'm having the same problem. Checked my time-zone settings in as many places as I can think.
By way of a test as to what the bookings page thinks my regular meeting hours are, I changed the settings on a meeting from custom to regular, and it changed Monday to Friday to all be 09:00-17:00, despite my regular meeting hours in Outlook being 10:00-15:00 on Mondays and Fridays, and 09:00-17:00 on Tuesdays, Wednesdays and Thursdays. Where is it getting those regular hours from then?
If this was anything to do with time zone, then I would expect the morning to start an hour earlier or later than planned, and an equivalent adjustment at the end of the day, but it has extended in both directions.
What is now really annoying is that, in trying to correct the availability on a private booking page, it seems to have generated a new booking page link, and so those that have already been emailed have a broken link! 😒
- nbarsoumCopper Contributor
FIXED MINE !!!! Finally i went to my Booking page and found out my Time Zone wasn't set properly which i verified numerous times - changed my time zone and VOILA ALL GOOD !!!
- marsouCopper Contributor
Hello,
I'm also having the same issues as described by leowi1770 - MS Booking is not adhering to the "regular meeting hours" as defined in Outlook Online and in the app (in the calender settings). I would like to not have to use the custom hours everytime I create a new booking type... I verified that everything suggested here was applied on my end, but it's still broken.
- jcbreezyCopper Contributor
Hello I'm also having the same issues as described here - MS Booking is not adhering to the "regular meeting hours" as defined in Outlook Online.
The only way I've been able to make this work is by selecting the "use custom availability hours" particular service booking itself. It appears that this has been a long-running inissue with no response from Microsoft.
I am a huge fan of Microsoft products and solutions but this isn't right. It would be better for Microsoft to remove the option than provide us with option and settings which simply don't work. Maybe I'm missing something - if so please let me know and thanks!
- MarkFinneganCopper Contributor
I've just had the same here... working hours says no meetings beyond 2.30pm on a Friday, just had someone book in at 3.30pm today.
- bsmith2370Copper Contributor
Any further progress here? I'm having the same issue in Oct 2024.
And why isn't there a response from Microsoft?
- nfelker17Copper Contributor
One more thing I wanted to check was my desktop outlook calendar work hours. So I had set my work hours through bookings online under my outlook settings for M365 to 8:00am-4:00PM. Then I went to my outlook desktop app and noted that my calendar working hours in there said 8:30am-4:30pm. So I changed those too 8:00am-4:00pm and then bam those hours showed up in my Bookings Page on my browser under my regular working hours. I hope this makes sense. You go to file>options>calendar>work time and change your hours there.
Take Care,
Nicole- leowi1770Copper Contributorthanks, i will try this too.
but i forgot to note that i am running macOS, not windows, so im working with the windows outlook version, though i am working with bookings through the regular web interface.