Forum Discussion

samac's avatar
samac
Copper Contributor
Jan 07, 2019

Bookings only intermittently sending reminders

Does anyone know why this would be occurring?

 

It has been happening for a while, but only ONE of today's clients received only ONE of their reminders!

 

I schedule 2 - one the day before, and one a few hours before.  

I now have them copied to me as well, and of the 6 expected emails in the past 2 days only 1 was sent.

 

Is there a solution to this?

 

Thanks!  :) 

Bookings

3 Replies

  • Gabriel_Valdez's avatar
    Gabriel_Valdez
    Former Employee
    Jan 16, 2019

    Hi samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

     

    Thanks!

    • scrombieservices's avatar
      scrombieservices
      Copper Contributor
      Jan 25, 2019

      Hi Gabriel_Valdez 

      Im getting Error Messages too when sending to gmails

      Here is a report

      Generating server: MEAPR01MB3592.ausprd01.prod.outlook.com

      mailto:berrygoodbear@gmail.com
      Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [MEAPR01MB3944.ausprd01.prod.outlook.com]'

      Original message headers:

      Received: from MEAPR01MB3592.ausprd01.prod.outlook.com
       ([fe80::106:e73a:4ad:a5d1]) by MEAPR01MB3592.ausprd01.prod.outlook.com
       ([fe80::106:e73a:4ad:a5d1%3]) with mapi id 15.20.1558.016; Fri, 25 Jan 2019
       00:48:39 +0000
      MIME-Version: 1.0
      Content-Type: text/plain
      Date: Fri, 25 Jan 2019 00:48:39 +0000
      Gabriel_Valdez wrote:

      Hi samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

       

      Thanks!

      Gabriel_Valdez wrote:

      Hi samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

       

      Thanks!

       
      • Matt_Ceh's avatar
        Matt_Ceh
        Copper Contributor
        Feb 22, 2019

        Hi @Gabriel Valdez Malpartida , I'm getting this error too. 

         

        Email is returned with the following:

         

        Delivery has failed to these recipients or groups:

        mailto:mattceh@gmail.com
        Your message wasn't delivered because the recipient's email provider rejected it.







         

        Diagnostic information for administrators:

        Generating server: QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM

        mattceh@gmail.com
        Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [QB1PR01MB3347.CANPRD01.PROD.OUTLOOK.COM]'

        Original message headers:

        Received: from QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8]) by QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8%4]) with mapi id 15.20.1601.023; Mon, 11 Feb 2019
 16:30:06 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Mon, 11 Feb 2019 16:30:06 +0000
Message-ID:
	<QB1PR01MB2835A15FEA2F6A5041A82F5FB2640@QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM>
Subject: Reminder: Counselling

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