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Random_Questions
Copper Contributor
Oct 22, 2024

Bookings not sending cancellation notification to clients when team members cancel meeting.

I don't know if this is a known bug but in my environment when admins of a Bookings page cancel an appointment in the Bookings page the clients receive a cancellation email.

 

But when a team member or planner from the same Bookings page cancel an appointment, the vistors doesn't receive an email.

 

How can we fix this? Because I don't want my other users to be admin.

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