Forum Discussion
Bookings MS - Group Appointment - One customer cancels, it is cancelled for everyone (Customer+staff
I already have seen that this problem was notified but it still don't have any answer for 2 years : https://techcommunity.microsoft.com/t5/microsoft-bookings/appointments-keep-canceling-in-bookings/m...
Hopefully this can help you
After an 8+ week investigation with "Premier Support" - the conclusion is that the toggle should be disabled:
https://ibb.co/KynXL9Q - image valid for 6 months
"Send a meeting invite to the customer, in addition to the confirmation email"
Clearly to everyone else, this doesn't mean if someone else cancels their place on the multi-seat booking then tell everyone else that it's cancelled.... hopefully a few folks running multi-seat bookings will find this helpful whilst Premier Support manage their way out of a paper bag.
Best Wishes
Elliot at Surrey