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Bookings Confirmations get sent to client with wrong time zone, but calendar entries are correct.
I am hoping this issue can be looked and escalated. We started using Bookings several months ago and have found it to be very helpful at making sure we have less no shows for appointments and we ...
- robcampbell1375 cabeaudoin4 I just did a test and the body of the email times are correct. Not sure if Microsoft caught it or our escalation triggered the change. Check for yourselves to confirm.
I'm waiting to hear back from our managed service provider. This only changed in the last few weeks for us. If I find a solution, I'll be sure to post.
Would definitely appreciate that. We only noticed it today, so very recent for us as well.
I noticed if we booked using our Booking Page the time shows in EST like we want, anywhere else its UTC. Unfortunately this page doesn't fit our workflow well at all
I noticed if we booked using our Booking Page the time shows in EST like we want, anywhere else its UTC. Unfortunately this page doesn't fit our workflow well at all
- We manage all Bookings (no self booking) and we moved to this platform for the email and text confirmations and reminders.
- robcampbell1375 cabeaudoin4 I just did a test and the body of the email times are correct. Not sure if Microsoft caught it or our escalation triggered the change. Check for yourselves to confirm.
bcajmiles How was this fixed? Did MS do something, or is there a setting that I'm missing? I have a user that is having a similar issue. The "Always show time slots in business time zone" option is off, yet the calendar shows one time, but the customer's notification show three hours earlier. Any ideas as to what is causing this?
