Forum Discussion
Bookings calendar based on room availability
Hello,
I have a bookings calendar set up for multiple users, but they all rely on the same conference room. We have our conference room set as a resource in Office 365.
If the conference room is already booked, the expected behavior would be that Bookings would not allow someone to book a meeting with me at that time. Currently though, if the conference room is booked, a customer is still able to book me for the same time, causing a conflict (double booking) of our conference room.
I have not been able to figure out how to make bookings aware of both my schedule AND the conference room schedule. Is there a way to accomplish this? I do have the conference room added to my bookings page.
Thanks
4 Replies
- I do have the same use case - multiple trainers available, but only on training room. Looking forward if you can find a solution.
mvasiloff I am working on a similar use case. So far i have been exploring the approach to create different Services for each room . The rooms are a resource calendar and can be addressed by their individual email address. I use this email address to add the room as Staff to the Bookings calendar. Then I assign the room staff fixed to the service. This will require to create as many serices as I have rooms . Not sure if this is desirable. This way the Booking page manages availability correctly, even with Buffer time after or before the meeting. I can though still create a double booking manually for the room if i use the bookings app directly 😞 ... although i then get a mail notification the room has rejected the invitation . This is something i need to clarify with the business stakeholders . Maybe i can create a flow that can respond to this mail and trigger a cancellation on Bookings so the service gets canceeled and the customer gets notified that this service will not be avalailable at that time
- Thanks for the reply. Im not sure this approach will work for me. I have outside clients that I want to be able to book an onsite appointment based on my availability AND the availability of the conference room (resource). If I have the Conference room as a Staff resource, they wouldnt be able to book based on both my availability and that of the conference room if I understand how Bookings works?
- Let me know how this goes! I've been trying to get a flow working to address this issue and have had no luck thus far.
