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begyourpardon's avatar
begyourpardon
Copper Contributor
Oct 22, 2020

Bookings App Unavailable

Hi there,
I cannot save anything to bookings. It keeps notifying me that the app is unavailable and to try again. This has been going on for two days!!!

9 Replies

  • Mrs2nl's avatar
    Mrs2nl
    Copper Contributor
    Same here since last week.
    Indeed logged in app cannot refresh data
    Not logged in cannot log in.

    As if the connection is not working.
  • Boprek's avatar
    Boprek
    Copper Contributor
    Same here. Not able to use the app. Can not signing. On the device that is signed in cannot retrieve the info of a booking.
  • xazos1979's avatar
    xazos1979
    Copper Contributor
    I'm experiencing the exact same issue. Hoping for a speedy resolution here...
  • begyourpardon's avatar
    begyourpardon
    Copper Contributor
    I've contacted MS support: ms bookings ios app not signing in‎ (#‎22494048‎) and i'm awaiting a response....
    • begyourpardon's avatar
      begyourpardon
      Copper Contributor
      I’ve undergone troubleshooting with support. Disabled and re-enabled the Bookings App from with 365 settings at a user level. That didn’t work (disabled and reinstalled app then re-enabled). I also tried disabling the app globally, waited 15 mins then re-enabled. Didn’t work. I’ve tried a bunch of long-shot solutions that would sound rather ridiculous if I had to say them; none worked. Awaiting for Stefan from support to get back to me with next steps. It doesn’t appear to be a settings issue. Though I wonder what all of our 356 licenses have in common. That should narrow it down to a manageable number of variables.
      • Mrs2nl's avatar
        Mrs2nl
        Copper Contributor
        Hi,

        As of today it works again. Slow, but at least I can handle the bookings through the app again.

        My license is microsoft 365 standard (formerly office 365 premium)

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