Forum Discussion
begyourpardon
Oct 22, 2020Copper Contributor
Bookings App Unavailable
Hi there, I cannot save anything to bookings. It keeps notifying me that the app is unavailable and to try again. This has been going on for two days!!!
begyourpardon
Oct 22, 2020Copper Contributor
I've contacted MS support: ms bookings ios app not signing in (#22494048) and i'm awaiting a response....
- begyourpardonOct 26, 2020Copper ContributorI’ve undergone troubleshooting with support. Disabled and re-enabled the Bookings App from with 365 settings at a user level. That didn’t work (disabled and reinstalled app then re-enabled). I also tried disabling the app globally, waited 15 mins then re-enabled. Didn’t work. I’ve tried a bunch of long-shot solutions that would sound rather ridiculous if I had to say them; none worked. Awaiting for Stefan from support to get back to me with next steps. It doesn’t appear to be a settings issue. Though I wonder what all of our 356 licenses have in common. That should narrow it down to a manageable number of variables.
- Mrs2nlOct 27, 2020Copper ContributorHi,
As of today it works again. Slow, but at least I can handle the bookings through the app again.
My license is microsoft 365 standard (formerly office 365 premium)- dondiegogosoOct 27, 2020Copper Contributor
Mrs2nl I just tried. It's true: after two days the app started working again. Thanks for the report.
- dondiegogosoOct 27, 2020Copper Contributor
I have created my booking page. But when I enter my credentials in the iOS app it has been telling me from two days that I have to have a microsoft 365 premium account while I only have the standard subscription. How can the app work on the browser and not in the app? The service is enabled for both subscriptions, in fact I can create the booking page and manage them ... but only via the web. Not via app.
Thank you.https:mailto://outlook.office365.com/owa/calendar/donDiegoGoso@dondiegogoso.onmicrosoft.com/bookings/