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ryanpowell01's avatar
ryanpowell01
Copper Contributor
Nov 26, 2024

Bookings - Review & Approval prior to Confirmation

Hi!

Two questions:

  1. I'm using Microsoft Bookings as a way for my field sales team to book various Services e.g. customer staff trainings, customer activations, etc. with my team.  Does anyone know if there's a way for the Booking to act as a Request that my team can review and then Confirm, rather than automatically confirming?
  2. My team is national in scope and are based in 3 different time zones. Is there a way to set individual time zones by Staff? 

Thanks!

R

  • NadiaBookings's avatar
    NadiaBookings
    Copper Contributor

    I have been trying to figure this out for a while. An option to Approve/Reject appointments that were booked by users using the Bookings link is imperative to have better control of schedules and flexibility.

    • ryanpowell01's avatar
      ryanpowell01
      Copper Contributor

      Exactly! It would be beneficial to have an option to have an automated email response that said "Pending Confirmation" in addition to "Your booking is confirmed"

  • Maiskorn's avatar
    Maiskorn
    Copper Contributor

    Our company would also welcome an option for the booking to act as a request that can be checked and then confirmed, rather than automatically confirmed.

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