Forum Discussion
ryanpowell01
Nov 26, 2024Copper Contributor
Bookings - Review & Approval prior to Confirmation
Hi!
Two questions:
- I'm using Microsoft Bookings as a way for my field sales team to book various Services e.g. customer staff trainings, customer activations, etc. with my team. Does anyone know if there's a way for the Booking to act as a Request that my team can review and then Confirm, rather than automatically confirming?
- My team is national in scope and are based in 3 different time zones. Is there a way to set individual time zones by Staff?
Thanks!
R
- NadiaBookingsCopper Contributor
I have been trying to figure this out for a while. An option to Approve/Reject appointments that were booked by users using the Bookings link is imperative to have better control of schedules and flexibility.
- ryanpowell01Copper Contributor
Exactly! It would be beneficial to have an option to have an automated email response that said "Pending Confirmation" in addition to "Your booking is confirmed"
- MaiskornCopper Contributor
Our company would also welcome an option for the booking to act as a request that can be checked and then confirmed, rather than automatically confirmed.