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Kelly Judd's avatar
Kelly Judd
Copper Contributor
Sep 06, 2018

Bad Request When Bookings URL Accessed from Hubspot Email

We are attempting to share our Bookings URL with a client list via Hubspot. The tracking code appended by Hubspot does not affect any of the links in our emails except our Bookings URL, which returns "Bad Request." Disabling source and identity tracking resolves this issue by removing the appended code, but is not ideal. Any way around this?

  • Gio-sando's avatar
    Gio-sando
    Copper Contributor

    This is still an issue, please upvote!

     

    We are having a issue with the way hubspot adds UTM parameters to a clickable link in an email. This gives a "bad request" error on the MS booking page. 

     

    Is there a setting somewhere to allow for UTM in the booking URL?

    • Nathan_Sauser's avatar
      Nathan_Sauser
      Copper Contributor

      Gio-sando Is there an answer or workaround for this issue? We're sending Salesforce emails that auto tag utms and we get the same result. A workaround could be to turn off the utms but we want them for tracking.

      • Juniormito's avatar
        Juniormito
        Copper Contributor

        Nathan_Sauser 

        The only way I could do it is actually creating a new page and embedding the booking page as an iframe

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