Forum Discussion
Auto populating customer details in Bookings
Paul Stringfellow You must go back to the bookings page settings.
There you can change to the 2nd option 🙂
O "No self service"
X "Available to people in your organisation"
O "Available to anyone"
Tricky here is that per default it is set to 3rd, anyone. And then start searching for it in the service settings :-(.
Note: For testing that it takes some ninutes to be set (as always for Exchange).
- chrisruleMay 08, 2025Copper Contributor
We're seeing the customer name and email fields are no-longer auto-filling. I raised a ticket and was advised "The auto fill is not an option of Bookings. It could be possible that it happened from Browser that was used."
I noticed someone requested it's removal on https://answers.microsoft.com/en-us/msoffice/forum/all/autofill-in-customer-information-fields/b8b94d0c-c036-4e54-ae24-4437bc4ef9a4 last October. Was the functionality added and then removed with no announcement?
- RoelandC-MSAApr 19, 2024Copper Contributor
RoelandC-MSA Having overcome this issue it is time to move on and ask to reserve a meeting room for this booking ?
Will implement that using power automate (trigger is new booking). And follow up using Outlook actions like "find me a free meeting room" ...