Forum Discussion
Add customer name to attendees list
Hello Microsoft Community,
I recently stumbled upon what I think is a fundamental feature that seems to be missing from the Microsoft Booking App, and I would like to make a feature request.
The scenario is pretty simple: When a booking is made, I would like the customer's name or email address to be visible in the attendees list. As of now, what is displayed are only the staff email and the booking email of the service.
This, in my opinion, is a very basic and essential feature that could significantly enhance the user experience.
Is there any workaround for this or plans to incorporate this feature in the near future? Any insights or suggestions from the community would be greatly appreciated.
Thank you for your time and consideration!
Kind regards, Yossi
For anyone researching this issue - I started using Calendly. No solution seems to be available - And looks like it's not on MS radar.
7 Replies
For anyone researching this issue - I started using Calendly. No solution seems to be available - And looks like it's not on MS radar.
Is there any resolution to this? We're still experiencing the issue. It's critical that we have the external participant in the meeting invite.
davisjrMicrosoft
YossiV1200 thanks for the feedback. The confirmation email is sent to the staff and the customer separately, but content should have details of the customer. In addition, the staff will also get a meeting invite on their calendar, and if you have enabled the setting "Send a meeting invite to the customer, in addition to the email confirmation" the invite will include their name/email as well.Hey Davisjr.
The content of the invite does have the details, the staff are getting the invite, and appears on the meeting participants list. but not the customer. even though they get a meeting invite email.Here's a screenshot of the participants list, I want to have to customer appear in it:
You can see 3 staff memebers, and the service. a total of 4.
How can I add the customer to appear in this list?
- davisjr
YossiV1200 can you try turning this on in the service settings and see if that helps? This will result in the customer getting a meeting invite in addition to the customer email.
