Forum Discussion
New Group Members not seeing Appointments
We are trying to determine why members that recently have joined a group do not see meetings that were scheduled before they joined, but are set for future dates. The one particular instance I'm chasing is a recurring meeting that was created before I joined the group. The person who created the invite has also updated the meeting details, should this not kick off some trigger to new groupies? Office 365 support has indicated that this is expected behavior. Would like to get a firm answer.
57 Replies
- I am also looking for an update here..
My team is seeing the same behavior. New members of the group are not getting existing, recurring group meetings added to their calendars. This is super annoying and defeats one of the main reaons we wanted to use groups. Are there any solutions yet?
- I am having this exact issue at our company too. Has this been resolved yet?
Was there a resolve for this? It is affecting our training department scheduling with new hires.
Robert Styles- I don't know. I am having the problem too. I set the group's settings to receive all emails and events which produced an email saying "you may have missed these events" and a button to click on to add them all to your calendar. Sound great and just what is needed, however, NOTHING was added to the user's calendar. Based on what I read below, this requires an intervention from Microsoft.
We are also seeing the same issue and are hoping someone has come up with a workaround until it's resolved by Microsoft?
In general we would expect:
1. Group abc exists with meetings in the future
2. NewUser gets added to group abc
3. Group abc meetings auto-invite NewUser
Maybe someone figured it out with powershell or something?
Anything new on this?
We're also facing this problem and really need this to manage a bunch of appointments when new users join the company.
What we expect so see:
1. Appointments are scheduled in an O365 group calendar
2. New user is added to the group
3. User sees scheduled appointments of O365 group in his private calendar
Was there ever a resolution found for this or is this still an on-going investigation?
Still ongoing for us :(
Hi! We have same issue here....
Every Month we get new joiners and leavers and need to update our appointments manually after updating the O365 group.
Have you checked the trash folder? In my case it seems that new members do get the invites, but only in their trash folder.
Also when I create a new event in the group calendar, I get the invite in my trash folder. Other members get it in their inbox.
Can somebody confirm this behaviour or is this only happening here?We are having the same issue, are there any updates?
- Ravin Sachdeva
Microsoft
Hi Mark Flory, Robert Styles, Shyam Davuluru - we investigated this issue but could not find anything wrong. It could be an intermittent issue you're hitting with the service, which we apologize for.
Just to be on the same page so that we can investigate this further, are the steps below correct to reproduce the error?
1. Group ABC exists with a set of members.
2. Group ABC has recurring appointments or meetings scheduled, and has occurrences remaining in the future.
3. A new member John Doe is added to the group (either the member joins the group or is added by an Owner).
4. John Doe visits the Groups shared space on Outlook 2016 (win 32 client) or Outlook Web (OWA), looks at the Group's shared calendar and cannot see the passed or future instances of the appointment/event.
Is that correct?
cc: Maria Kang
Was there any further investigation into this. We're seeing this now, only it's more than just personal invites. New Group users cannot even see any calendar events that were created before they joined when browsing to the calendar manually in Outlook or OWA.
- Ravin Sachdeva
Hi Robert,
For a user who joins an existing group, he/she should receive an email in their personal inbox with all the recurring events in that group's calendar which have future instances still remaining.
See the screenshot of an email which I received from one of my groups a little while ago.
Can you confirm no such email was received in your case? Even if this email was not received or got missed, the user should be able to see all the group's shared events on the group calendar. Can you confirm if only the new user is not seeing any events or all/some existing members also facing this issue?
Regards,
Ravin
I just left the group and had the admin rejoin me. No email of meetings, I did get the welcome email. Looking at the calendar, I do see the normal meetings but have no visible recurring meeting appointment which exists out there. Still trying to figure out if it's just a problem with this paticular group or recurring meetings.
Tested with another group and I'm not getting any email that sumerizes appointments.
Adding Brent Ellis
- I haven't tried this scenario
Is the issue they don't see them in their personal calendar? Or they can't see them in the Group calendar.
It makes sense to me not getting them in the personal inbox after they join. But not after an update is made.
Might look in outlook versus owa and see if there is some kind of option to "send update to all" that isn't available in outlook yet
