Forum Discussion
New Group Members not seeing Appointments
I just left the group and had the admin rejoin me. No email of meetings, I did get the welcome email. Looking at the calendar, I do see the normal meetings but have no visible recurring meeting appointment which exists out there. Still trying to figure out if it's just a problem with this paticular group or recurring meetings.
Tested with another group and I'm not getting any email that sumerizes appointments.
- Thomas N. B. VestergaardApr 28, 2017Copper Contributor
Hi
Did you ever resolve this - we have the exact same problem - new members are not receiving the e-mail
Thanks
/Thomas
- Robert StylesApr 28, 2017Copper Contributor
Unfortunately no, there seemed to be some interest from the Microsoft Product group and they were going to get with me but I never heard back. It seemed to be isolated to one group and was primarily a reoccuring appoinment that wouldn't show up in addition to members joining later in the cycle did not get a summary email of these recurring appointments. We've accepted it as a bug with that group as we've had other groups without the problem. Sometimes it makes it hard to adopt the new technology when it works *most* of the time.
- Ravin SachdevaApr 28, 2017
Microsoft
We are investigating this issue and will get back to you with a resolution. Please bear with us for a bit.
- Ravin SachdevaMar 13, 2017
Microsoft
Hmm this is odd. Can you provide your email address and the group's email address? We'll have it investigated.- Robert StylesMar 13, 2017Copper Contributor
Can you email me direct for this info, I welcome looking at it with your team.
rstyles@radiuspharm.com
Thanks