Forum Discussion
aciappa
Dec 10, 2025Copper Contributor
Not able to continue editing in Outlook
Hi all, I start interacting with M365 Copilot Chat and then I want to proceed editing in Outlook. When trying to edit I get the following message in outlook. (sorry in Spanish, but basically ...
Chris_Landtiser
Dec 11, 2025Copper Contributor
Hey! Is it possible you have different / multiple accounts logged in, particularly in Outlook?
We've had users encounter similar issues after setting up temporary learning accounts, using shared Service Accounts, and more.
Potentially doing a log out / log in check out reapplying the license are good "blank page" restarts too!