Forum Discussion
Microsoft copilot stops while giving a response.
Hi ssubedi62, sorry to see you're facing an issue.
I have a quick follow-up question - Are you using Copilot Chat as part of your Microsoft 365 license (e.g. Business or Enterprise, with or without Microsoft 365 Copilot add-on license), or are you using the free Copilot Chat experience for personal use? From the look of your screenshot, it seems you're using Copilot Chat in Microsoft Edge as a personal user. Can you try using M365 copilot app and let us know if you're still seeing the issue? You can launch M365 copilot app from Windows search (by searching for M365 Copilot) or m365.cloud.microsoft/chat/.
This app is available on Mobile as well (search for M365 copilot on Play store or app Store) - Microsoft 365 Copilot – Apps on Google Play, Microsoft 365 Copilot App - App Store