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swissschool
Occasional Reader
Nov 06, 2025

M365 Copilot Chat Works for Cloud-Only Students, Not for AD-Synced Accounts

I want to make M365 Copilot Chat accessible for our students (13+), and according to this article, I have prepared everything:

  • My tenant is correctly classified as K12.
  • The student account has the attribute ageGroup set to NotAdult in Entra ID.

Unfortunately, this only works with student accounts that are cloud-only. When I synchronize a student from the on-premises AD to Entra ID and set the ageGroup attribute to NotAdult in Entra ID, access to Copilot Chat does not work.

Any ideas?

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