Forum Discussion
swissschool
Nov 06, 2025Copper Contributor
M365 Copilot Chat Works for Cloud-Only Students, Not for AD-Synced Accounts
I want to make M365 Copilot Chat accessible for our students (13+), and according to this article, I have prepared everything: My tenant is correctly classified as K12. The student account has the...
KunoSandholzer
Jan 28, 2026Copper Contributor
I could not find an official document that it only works for cloud-only accounts, and I cannot verify that it does not work. It just takes time.
I've done some tests with on-premise AD to Entra synced users, and Copilot Chat was always activated for those accounts exactly seven days after setting the attribute ageGroup to NotAdult.
Cloud-Only accounts are affected immediately by the changed attribute though.