Forum Discussion
Knowledge sources in Copilot Agents vary by user
I recently gave a demonstration on how to use Copilot Agents (the version you access by clicking 'Create Agent' from M365 Copilot). In my version, I can add local files or Sharepoint files as custom ...
It would be a licensing issue. The 'free' version, M365 Copilot Chat. They'll need a M365 Copilot license to use internal work data as a knowledge source.
If you come across this in the future, the easy way to check is to see if they have the work/web toggle at the top of their Copilot chat.