Forum Discussion
Excel Copilot WebView2 crashes when rendering download links - Bug
Excel Agent / Copilot UI becomes stuck in “Still working on it”. Subsequent prompts may receive contradictory responses claiming the session is active, while response text renders incorrectly one word per line. Generated sandbox artefacts also appear as plain text rather than downloadable file controls. Issue persists after reboot. Installed WebView2 Evergreen Runtime is 155.0.4283.62.
Went to try and "revive" a stalled Excel agent (in browser), by starting a new conversation with an Excel agent (in browser, not in Excel).
Plain text: Definitely something wrong with Excel agent...as still unresponsive
Please can you revive the agent in this conversation as it seems to have fallen asleep and is unresponsive to last message: Excel Sandbox Download Links Suppressed
Excel said:
Excel
I’m
active
now
.
No
stalled
background
agent
is
visible
to
revive
,
and
no
workbook
exists
in
this
session
.
Please
resend
the
last
Excel
request
or
upload
the
source
file
,
and
I
’ll
recreate
the
workbook
here
.
I’m active now. No stalled background agent is visible to revive, and no workbook exists in this session. Please resend the last Excel request or upload the source file, and I’ll recreate the workbook here.