Forum Discussion
Download links not working
I spent hours creating a training guide on copilot but when it finished the document, the download link did not work. I have tried checking updates, verifying permissions, clearing cache and restarting laptop. Has copilot lost all my work / my document?
8 Replies
I may have found a suboptimal workaround. You can click a little icon that will open it in 'pages', once there, you can edit it in Word.
Anybsuggestions on how to fix this. It won't give me text in the chat to copy and paste either it keeps offering a word doc that is not a link to download at all
I'd suggest just respond with "That download link doesn't work, please try again" and keep doing that until it gives you a download link that works.
I can recommend to use Copilot in Word to use the documents save to OneDrive.
Currently, it's not working 100% if you ask Copilot Chat to generate documents. You should be able to find all work from Copilot Chat "chat history", so it's not lost tho and you can use those texts to Copilot in Word. :)
Could you please provide more info on where you created this. If you created a document in Word with Copilot, you wouldn't get a download link, it would just write the content in Word which is automatically saved. So I'm assuming you were chatting with Copilot in the web or in Teams? Did you ask it to write the content, and then to create it as a Word doc which gave you a download link?
Hi Chris, I was chatting with Copilot on the web - I asked it to help me create a document from the info I gave it and documents I uploaded. It gave me a link to the final document but the link did not work - there was nothing there to click on
I'd suggest going back to that conversation, ask it to write the document (but not as a Word doc) so that it sends the text in the chat, and then copy and paste that into a Word doc. In future, it's usually best to create Word documents from within Word. I don't think Copilot officially supports creating documents from within Copilot Chat, as I've seen that download feature be temperamental and advised colleagues using it.
