Forum Discussion

VirginiaH1's avatar
VirginiaH1
Copper Contributor
Apr 14, 2026
Solved

Cowork can't send emails?

Hi, all. I've been playing around with Copilot Cowork and really loving it, but with one problem.  When it tries to send an email to anyone but myself, it can't. It tells me to approve, but I never ...
microsoft 365 copilot
troubleshooting
  • VirginiaH1's avatar
    VirginiaH1
    Apr 16, 2026

    Hey, this started working for me yesterday (today is the 16th) with no changes on my end. I guess it's just a matter of being in preview. I'm just relieved that it's not a configuration on our end that I'd have to spend hours trying to resolve. 

Ausindigai2030's avatar
Ausindigai2030
Copper Contributor
Apr 14, 2026

A great question, I have 2 accounts with copilot and cowork on , one has no problems the other comes up with exactly the same problem, but only recently though. Hopefully someone will have the answer here.  

  • VirginiaH1's avatar
    VirginiaH1
    Copper Contributor
    Apr 15, 2026

    Oh, that's interesting! We have a ticket in with Microsoft but I don't know how long it will take. 

    Are the 2 accounts both in the same organization? Do they have different privileges?

    • SharmaNeeraj's avatar
      SharmaNeeraj
      MCT
      Apr 17, 2026

      Hi Guys , Copilot Cowork is available in Preview ( Frontier) , so such transient error comes on and off  , although i have not faced same issue .