Forum Discussion
Copilot file creation failing
When I am trying to create a file in m365 cloud environment I am getting an error saying that the file creation is failing. Here is a screenshot of it I don't know how to fix it. When searching...
Hi, I’d first check whether OneDrive is provisioned and working for that user, because Copilot file creation usually needs a valid OneDrive or SharePoint location to save into. Also test from Copilot on the web in Edge, then try a private window to rule out cache issues. If other users can create files but this user cannot, it may be a licence, storage, or tenant entitlement issue and Microsoft support will likely need to check the backend.