Forum Discussion
Copilot Agent Cannot Create a Word Document
I have created an agent to help users create their own SOPs. I would like for the final document provided to the user to be a word document, not simply the text response the agent provides in the cha...
Hey, I hope that helps, I found a https://www.reddit.com/r/copilotstudio/comments/1i8d9sl/issues_with_copilot_studio_agent_ignoring/, which leads to this MS documentation.
If you click on the teams tab you'll see:
Known limitations
- Customer satisfaction survey is a text-only version in Microsoft Teams instead of an adaptive card.
- Microsoft Teams can only render up to six suggested actions for user in one question node.
- A user can't send or upload attachments to the chat. If they try to send an attachment, the agent replies: Looks like you tried to send an attachment. Currently, I can only process text. Please try sending your message again without the attachment.
- This limitation applies to all channels, even if the channel or user-facing experience supports attachments (for example, if you're using the Direct Line API or Microsoft Teams).
- Attachments can be supported if the message is sent to a skill, where the skill bot supports the processing of attachments.
- For more information on skills, see Use Microsoft Bot Framework skills in Copilot Studio.
Long story short, you can build an agent, in copilot studio with file attachments, but you cannot use them. Thank you Microsoft!