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gregoryvgray's avatar
gregoryvgray
Copper Contributor
Jun 21, 2026

co-pilot and other AI platforms are horrible

I spent more than three hours trying to solve a problem sharing calendars. Co-pilot spun me around in circles. I understand that Microsoft fired many programmers and depend more on co-pilot. This is a huge mistake. after all of the hours, I gave up and now I will have to pay a human to solve my computer problem. 

I sincerely hope that someone in Microsoft, who has a connection to decision making, will read this a take it seriously. I have used Microsoft hardware and software for more than 40 years, all the way back to Anytime, Anywhere Learning as a trainer and presenter.

Could a human who is not interested in corporate profit pay attention to this huge problem.

1 Reply

  • BartSchoovaerts's avatar
    BartSchoovaerts
    Copper Contributor

    After three hours of asking an AI to troubleshoot a system it has no visibility into, we've successfully identified the root cause:

    unrealistic expectations.

    Calendar sharing issues often depend on permissions, policies, tenant settings, and backend configuration that Copilot simply cannot see.

    The surprising part isn't that Copilot failed.

    The surprising part is that it took three hours before questioning whether the invisible system might contain information the AI doesn't have.

    That's not a programmer shortage problem.

    That's a troubleshooting methodology problem. ๐Ÿ˜…

    Calendar sharing in Microsoft 365 can fail because of:

    • Exchange permissions
    • Hybrid Exchange setups
    • Tenant settings
    • External sharing policies
    • Outlook client issues
    • Cached credentials
    • Mobile device synchronization
    • Cross-organization restrictions

    Copilot generally cannot:

    • Inspect your tenant configuration
    • See Exchange Admin settings
    • Access security policies
    • Diagnose hidden backend issues